- Customer agreed that the deposit for “custom order” items is non-refundable, non-returnable, and non-exchangeable under below condition: a. We cannot guarantee the exact arrival date of the product, which can be affected by many factors such as postal delay or customs inspection. b. In case there are any new models announced or new models available. c. If the custom order arrives with defect, we will base on the manufacturer repair period and inform customer.
- All cross sell items are non-refundable, non-returnable, and non-exchangeable.
- Customer could request exchange-unopened goods within 7 days from invoice date, but non-refundable. Products are only accepted to exchange once based on the initial invoice, as long as the packaging is still intact. A re-stocking fee will be applied (20% of selling price) if the packing is opened.
- We will not accept goods exchange without complete original packaging, menu, accessories; warranty card etc.… If there are any free gifts come with the products, it should be return together, otherwise we will deduct the free gift value or refuse to exchange.
- Any loss, corruption or destruction of data while using a hard disk drive/flash memory type are the sole responsibility of the user, and under no circumstances will “DG Lifestyle Store” be held liable for the recovery or restoration of the data
- Software, games, ink, consumables, is neither exchangeable nor returnable once packaging is opened.
- We will not accept exchange or return without DG original invoice.
- All goods shall remain as DG Lifestyle Store’s property unless full payment is made.
- Sales order must complete within 3 months from the date we notify you, otherwise order shall treat as cancel, and deposit will be forfeit.
- Customers must pay 30% of the selling price as deposit for any sales order, this deposit will not be returned under any circumstances.
- All goods on promotion are non-refundable, non-returnable, and non-exchangeable.
- Any discrepancy on the invoice must be reported within 3 days by email attention to (email@example.com).
- All warranty service is base on their original manufacturing specification. DG will not service any modified products. (Please refer to the individual details on packaging)
- If the product has any defect(s) after 7 days from the date of purchase. Please contact original manufacturer or distributor for service, repair, or exchange.
- We reserve the rights to charge a 2% monthly interest rate on top of all overdue-invoiced amount.
- All return goods have to be inspected by our staff before we accept for return.
- Exchange or return will not be accepted if the product has already registered online for warranty, attempted repair or damaged due to misused.
- Sales order is only valid for 3 months from the date on the order.
- If the purchase payment is made by credit card or installment. DG Lifestyle Store will only credit back the payment based on your original payment media and deduct the required interest or handling fee. The whole amount minus transaction fee will be credited back within 14-business day. Transaction will be shown on your next monthly bank statement.
- 20.Customers understand that the price has been confirmed once the deposit was paid. DG will not adjust or amend due to market conditions, special promotion or any other changes.
- If you change your mind and do not want to buy the goods, you cannot ask for a refund.
- If there are any disputes, DG Lifestyle Store reserves the rights on final decision.
- In case of discrepancies between the English and Chinese version, the Chinese version shall prevail.
Terms and Conditions
These terms and conditions govern the service relationship between DG Lifestyle Store and customers of DG.
The terms and conditions should be read carefully, particularly as they include limitations and exclusions of liability.
See more details from .
Legal Notices & Conditions of Use
Please carefully read this notice before you use this site. If you do not agree with the conditions of use herein, please exit this site. By using or adopting any information in this site, your consent to these conditions of use together any subsequent updates or amendments thereof will be deemed as given. You should therefore periodically visit this page to review the current conditions of use to which you are bound.
DG Lifestyle Store has used its best judgment and efforts in compiling information for the Website. DG Lifestyle Store does not give any warranty as to the accuracy of any information published on the Website nor does it accept liability whatsoever for the accuracy or completeness of any information contained on the Website. Furthermore, it cannot be held liable for any loss or damage caused by any virus or similar as a result of use of the Website.
Unless otherwise stated, the text, layout and graphics contained in the Website are the sole property of the DG Lifestyle Store and may only be reproduced with its express written consent. Some information provided on the Website may also be subject to the intellectual property rights of third parties. Permission is granted to print or download copies of information provided in the Website solely for personal and non-commercial use.
Use of Site
All Site content is for information purposes only. You agree that your use of the Site shall be on an “as is” basis entirely at your risk without warranty of any kind either express or implied. Neither DG Lifestyle Store, nor any of its affiliated companies, nor any officer, director, or employee thereof, nor any other person associated with the creation of the Site or its contents, shall be liable or responsible to any person for any harm, loss or damage that may arise in any connection with your use of the Site, including without limitation any direct, indirect, special, third party, punitive, or consequential damages. Without limiting the foregoing, DG Lifestyle Store shall not be responsible for any detrimental reliance that you may place upon the Site or its contents whatsoever.
Data collection and use
Personal Data is collected from our site visitors on a voluntary basis. Personal Data may include names, addresses, e-mail addresses etc. We use the information for the purposes stated on the respective screens on which we request for the provision of your Personal Data. The Personal Data will not be used for any other purposes without your consent unless such use is permitted or required by law.